Privacy Policy - Silvandrix

Introduction

Silvandrix ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website silvandrix.com.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Fill out contact forms
Subscribe to our newsletter
Request a consultation or quote
Communicate with us via email or phone

This information may include your name, email address, phone number, postal address, and project details.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

IP address
Browser type and version
Operating system
Referring URLs
Pages viewed and time spent on pages

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide customer service
Process consultations and project quotes
Send you marketing communications (with your consent)
Improve our website and services
Comply with legal obligations
Analyze website usage and trends

Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

Consent: When you provide explicit consent for marketing communications
Contract: When processing is necessary to fulfill a service you requested
Legitimate Interests: When we have a legitimate business interest, such as improving our services
Legal Obligation: When required by law

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through our cookie banner and your browser settings. For more information, please see our Cookie Policy.

How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers: Third-party vendors who assist with website hosting, email services, and analytics
Legal Authorities: When required by law or to protect our rights
Business Transfers: In connection with a merger, sale, or acquisition of our business

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA) or United Kingdom, you have the following rights:

Right to Access: Request a copy of your personal data
Right to Rectification: Request correction of inaccurate data
Right to Erasure: Request deletion of your personal data
Right to Restrict Processing: Request limitation on how we use your data
Right to Data Portability: Request transfer of your data to another service
Right to Object: Object to our processing of your personal data
Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at info@silvandrix.com.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Silvandrix
53 King St
Manchester M2 4LQ
United Kingdom
Email: info@silvandrix.com
Phone: +44 161 835 9560